At the heart of our effort to provide outstanding care is consistent communication. This includes not only with the client, but also the client’s family. While a live employee is available to take your call 24/7, we also provide an online password-protected and HIPAA Compliant Family Room that allows you to review the care progress of your loved one. This is an interactive tool in which you can:
Review daily caregiver visits
See entire caregiver visit history
Check GPS verified clock in and out times
Read caregiver notes for each visit
Request a change in schedule
View upcoming scheduled visits
Care supervisor contact information
See your preferred caregiver as well as assigned backup caregivers
Review and manage invoices
Pay invoices individually or set up secure auto-pay
The caregiver clocks in using their phone, which by using the GPS locater, verifies that they are within 100 yards of the client’s residence at clock-in and clock-out. All of this is designed to give family members the peace of mind that their loved one’s plan of care is being implemented exactly as desired.
