At the heart of our effort to provide outstanding care is consistent communication.  This includes not only with the client, but also the client’s family.  While a live employee is available to take your call 24/7, we also provide an online password-protected and HIPAA Compliant Family Room that allows you to review the care progress of your loved one.  This is an interactive tool in which you can:

Enter Your Secure Family Portal

Review daily caregiver visits

See entire caregiver visit history

Check GPS verified clock in and out times

Read caregiver notes for each visit

Request a change in schedule

View upcoming scheduled visits

Care supervisor contact information

See your preferred caregiver as well as assigned backup caregivers

Review and manage invoices

Pay invoices individually or set up secure auto-pay

The caregiver clocks in using their phone, which by using the GPS locater, verifies that they are within 100 yards of the client’s residence at clock-in and clock-out.  All of this is designed to give family members the peace of mind that their loved one’s plan of care is being implemented exactly as desired.